Privacy Policy
Last Updated: August 2026
This policy explains what information Knowva AI collects, how it is used, and the choices you have. It is written to align with the Digital Personal Data Protection (DPDP) principles of notice, purpose limitation and user control.
1. Information We Collect
- Name
- Email address
- Company name
- Uploaded documents
- User queries
- Usage analytics
- Feedback submissions
2. How We Use Information
- AI-powered question answering
- Knowledge search
- Analytics and insights
- Product improvement
- Platform security
3. Uploaded Content
Users retain ownership of uploaded content.
Users confirm they have authorization to upload and process such content on behalf of themselves or their organization.
4. Data Storage
Data may be stored securely and processed using trusted cloud and AI service providers engaged to deliver the platform.
5. Data Retention
Data is retained until deleted by the user, removed by the organization, or approved through a deletion request.
6. User Rights
- Access data
- Correct data
- Request deletion
- Withdraw consent
7. Contact Information
For any privacy question or request, contact support@knowva.ai.