Documentation

Everything you need to run Knowva AI

Practical guides for administrators and teams — from first upload to organization-wide knowledge intelligence.

Getting started

  • Create your workspace and invite teammates
  • Review the DPDP consent flow before uploading
  • Set your organization profile in Settings

Uploading knowledge

  • Supported formats: PDF, DOCX, PPTX, XLSX, TXT, PNG/JPG
  • Drag and drop, or use the upload button in Knowledge Sources
  • Documents are chunked, embedded and indexed automatically

Connecting sources

  • SharePoint sites and document libraries
  • OneDrive folders and Microsoft Teams channels
  • Google Drive including native Docs, Sheets and Slides

Asking questions

  • Ask in natural language — no keyword syntax needed
  • Answers include cited excerpts from your sources
  • Scenario prompts trigger structured expert reasoning

Meeting assistance

  • Paste a Teams, Zoom, Meet, Webex or Zoho link
  • Choose Transcript, Audio or Hybrid monitoring
  • Answers appear in a private translucent overlay

Confidence & caching

  • Confidence reflects retrieval strength and source agreement
  • Answers above 80% confidence are cached
  • Semantic cache reuses answers above 0.92 similarity

Security & compliance

  • Row-level security isolates every workspace
  • Explicit upload authorization before indexing
  • Self-service data deletion requests

Admin & analytics

  • Monitoring dashboard for usage and trends
  • Knowledge gap backlog for missing documentation
  • Role-based access for admins and founders

Looking for step-by-step tutorials and FAQs? Visit the Help Center or contact our team.

Ready to set up your workspace?

Start free in minutes. Upload your documents, connect SharePoint and let Knowva AI do the rest.